Established in 1982, Micro Advantage, Inc. is a privately held company headquartered in Cleveland, Ohio. Over the years, the company has evolved alongside changing technologies, expanding its services and adapting to meet the needs of modern businesses. Through steady growth and a commitment to long-term relationships, Micro Advantage has built a strong reputation as a trusted IT partner in the region.

Values

We operate with integrity in everything we do, building trust through honest communication and dependable service. By staying innovative with purpose, we deliver reliable IT solutions that put our customers first and solve real business problems.

Team Expertise

• Networking & Connectivity. LAN and WAN design, implementation, and ongoing management. Fortinet firewalls and secure SD-WAN. Ubiquiti UniFi switching, routing, and wireless. Wi-Fi survey and deployment, VPN and secure remote access, multi-site monitoring.
• Structured Cabling & Low-Voltage. Cat5e/Cat6/Cat6A copper, fiber optic installation, IDF/MDF build-outs, patch panel design, and full cable management and labeling.
• Physical Security. IP video surveillance and access control system design, installation, and support, integrated with the network and identity infrastructure we already manage.
• Servers & Virtualization. Proxmox VE clusters, high availability, and backup. HP and Supermicro server platforms specified, built, and deployed to workload requirements.
• Operating Systems & Identity. Windows Server and Active Directory Domain Services, Microsoft Entra ID, Ubuntu Linux, and FreeBSD, all administered, hardened, and patched.
• Cloud & Collaboration. Microsoft 365 tenant administration, Exchange Online, Teams, and SharePoint. Google Workspace administration through the Google Admin console. Nextcloud for organizations requiring self-hosted file sync and collaboration.
• Voice & Communications. FreePBX and SIP trunk deployment, IP phone provisioning, Microsoft Teams Calling, and paging integration.
• Full-Stack Development. Custom web and database application development specializing in PostgreSQL, PHP, and Python. Backend architecture, database design and optimization, API and systems integration, and workflow automation built to client requirements.
• Migrations & Deployments. Full email and tenant migrations, including Microsoft 365 and Google Workspace in either direction. Server and domain consolidations, on-premises to cloud transitions, hardware refreshes, and office relocations.
• Artificial Intelligence Consulting. AI readiness assessments, Microsoft 365 Copilot deployment and governance, and custom workflow automation built around existing systems.
• Daily Support & Managed Services. Remote and on-site helpdesk, remote monitoring and management, patch management, endpoint protection, and IT asset lifecycle tracking.

We combine these capabilities to deliver secure, scalable, and efficient technology solutions tailored to each client’s needs.

Areas of service

We currently serve clients across the Midwest and East Coast, delivering reliable IT solutions with a strong regional presence. Our team supports businesses in both areas with responsive service and consistent, high-quality technology expertise.