Modern business phone systems cost less and do more than legacy phone lines. Micro Advantage has deployed IP telephony for Northeast Ohio businesses for decades — we design the system, deploy it, and support it, so your phones simply work.
Whether you want a fully hosted service, an on-premises PBX you own outright, or calling built into Microsoft Teams, we size the solution to your organization instead of forcing your organization into a plan.
Our voice platforms are built on Asterisk and FreePBX — proven, open technology without per-feature licensing games. Auto attendants, ring groups, voicemail-to-email, call queues, and advanced routing are part of the system, not upsells.
Already living in Teams? We connect real phone numbers to it, so the app your team uses for meetings becomes their business phone — one directory, one client, fewer devices to manage.
Switching phone systems is only scary when it's unplanned. We handle the carrier coordination and number porting, stage the new system alongside the old one, and cut over on a schedule you choose — your published numbers stay yours throughout.
Can we keep our existing phone numbers?
Yes. Business numbers are ported to the new service as part of the migration — callers never know anything changed.
Hosted or on-premises — which is right for us?
Hosted fits most small and mid-size businesses: no server to maintain and predictable cost. On-premises makes sense when you want full ownership and control, or have site-specific requirements like extensive paging. We'll show you both with real numbers.
What happens to our phones if the internet goes down?
Call routing lives in the platform, not your building — calls can automatically fail over to mobile phones or another site until service is restored.
Will VoIP actually lower our phone bill?
In most cases, yes — replacing legacy phone lines and per-line charges is where the savings come from. We'll compare against your current bill before you commit.
